Privacy Policy
Privacy Policy Statement for The Digital Elves
At The Digital Elves, we prioritize the security and confidentiality of our clients’ personal information.
Our commitment is to collect only essential data necessary to process your orders and enhance your
experience with us. We do not share any client information with external individuals or entities.
Information Collection
We collect client information through various channels such as Email, Phone, Contact Us, and Order forms. This information, protected under our privacy policy, includes names, company details, billing addresses, email addresses, phone and fax numbers, order specifics, and residence information, with some being optional. Additionally, opinions, complaints, appreciations, and comments about our products are also collected.
Technical data, including IP addresses, browser versions, operating systems, and visit timestamps, is collected through tools like Google Analytics.
Usage of Collected Information
The information we collect helps us understand your product needs,
facilitates the billing process, and enables communication about order status, comments, and delivery
updates.
Privacy of Payments
For payment privacy, we offer multiple payment options, and our payment processor uses Secure Sockets Layer (SSL) technology, ensuring a secure payment process. Your billing information is treated with the utmost confidentiality.
Confidentiality
We uphold strict confidentiality standards for your personal information. Details such as your name,
billing address, email address, telephone number, fax, etc., are treated as confidential and securely
stored, accessible only by designated members to ensure safety and prevent unauthorized access. We
guarantee that your personal information will not be disclosed to any third party.
Amendments
The Digital Elves reserves the right to amend its privacy policy for enhanced security concerns. Any
amendments regarding personal information security will be communicated in advance with the
effective date of the updated privacy policies.
Conditions of Information Disclosure
Our primary goal is to avoid information disclosure. However, disclosure may occur to comply with the country’s laws, judicial proceedings, court orders, or legal procedures.
SMS COMMUNICATION
If a client has provided consent to receive SMS updates pertaining to their project, our team will communicate with them via text and calls (unless requested otherwise).
Message frequency varies. Message & data rates may apply.
Reply STOP to opt out or HELP for more information.
Contact Us
For any concerns or questions about our privacy policies, feel free to contact us through our contact form on our website.
This privacy policy statement is effective as of May 2024.
Contact Information
– Email: info@thedigitalelves.com
– Phone: 770-455-5451
